We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

• Shipping method : Parcel Service
• Shipping area : A Region.
• Shipping fee : International Shipping Fee
• Shipping method : 7 - 14 days
• Shipping guide :

  - 상품은 로젠택배사를 통하여 출고됩니다.
  - 배송기간은 결제(입금)확인 후 주말 및 공유일 제외 2-7일 소요됩니다.(일부품목제외)
  - 제주/도서 산간 지역은 운임 비용이 추가됩니다.
  - 200,000원 이상 구매시 무료 배송이며, 선준비 제품 먼저 발송되어 총 2회 나누어 배송해드립니다.
  - 단, 무료배송 후 반품하실 경우, 출고배송비+반품배송시 = 7,000원 고객부담입니다.
  - 교환 및 반품은 수령 후 7일 이내 Q&A 게시판 또는 고객센터를 통하여 접수 바랍니다.
  - 수령 후 로젠택배를 통해 착불로 반품접수하시고 7일 이내 반송 완료 되어야 합니다.
  
  - 모니터 사양에 따라 제품의 컬러와 이미지의 차이가 있을 수 있습니다.
  - Fabricology의 모든 디자인 및 이미지의 소유권은 Fabricology에 있습니다.
  - 본사의 동의 없이 무단으로 사용 시, 관련 법률에 따른 법적 조치로 인한 책임을 물을 수 있습니다.
  

1. Address for returns and exchanges:
-

2. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.